Neuro-Balance Therapy Money-Back Guarantee: 60 Days Explained

The easiest purchases are the ones you can undo. If you are weighing Neuro-Balance Therapy, the money-back guarantee is probably the feature that makes the decision feel simple: try the sessions at home, see how they fit your week and keep the program only if it suits you.

We read the seller’s sales page, its returns information and the ClickBank order screens on November 10, 2026. This guide turns them into plain steps. Our full program overview covers the program itself, and here we focus on the way out.

The 60-day promise in plain words

The seller’s sales page speaks of an unconditional guarantee lasting 60 days. Anyone not fully satisfied can write or phone, and the seller says a full refund follows with no questions asked. The ClickBank order screen adds its own line: a product can be returned or replaced for 60 days after the purchase date.

Put together, you have two months to try the program in your own living room. That is long enough to practice at the Beginner level, look through the manual and decide whether the routine belongs in your week.

Question	Digital version	DVD edition
Price	$37, once	$47 and a shipping and handling line
Window	60 days from purchase	60 days from purchase
How to ask	ClickBank Refund Request	Return the discs to the seller
Who pays postage	Nothing to post	You pay the return postage
Refund amount	What you paid for the program	What you paid, less the shipping and handling line

Refund steps for the download

Because nothing is mailed, the digital refund happens online. These are the steps on the seller’s returns page.

1. Open clkbank.com and pick Look Up Your Order.
2. Type in your email, your order number or the final four digits of the card, plus your ZIP code.
3. Complete the security check shown on the page.
4. Open Order Details, Tech Support and Refunds and select Get Support.
5. Write Refund Request, pick a reason from the list and press Send.

The seller says the refund goes through within one business day unless you alter the request. It helps to keep your order confirmation and receipt, since the lookup asks for details from them.

Sending back the DVD edition

The DVD edition is a physical parcel, so its refund works differently, and it is wise to know the rules before you order.

• Send the DVD back within the 60 days. The seller’s policy phrases the deadline two ways, counting from delivery in one place and from purchase in another, so we suggest asking within 60 days of buying.
• You pay the return postage. Keep your proof of posting.
• The return address in the seller’s policy is Argo Shipping, 1301 Ridgeview Dr., McHenry, IL 60050. Contact the seller first to confirm the steps.
• The refund leaves out shipping and handling. That is the separate line you saw at checkout; the rest of the purchase price comes back.

Because the digital version comes with the DVD edition, you can try the sessions on screen on day one. That means the DVD edition can be tested straight away, well before the window closes.

What to have ready before you ask

A refund request goes quickly when your details are at hand. Gather these first.

• Your order confirmation and receipt. They carry the order number and the date of purchase.
• The email address you used. The ClickBank lookup accepts it.
• Your ZIP code. The lookup asks for it together with your order details.
• For the DVD edition, a way to send the discs. Keep your proof of posting.

A few minutes of preparation saves a lot of searching later, and it means nothing stands between you and a decision.

Making your 60 days count

The guarantee is only as useful as the trial you run inside it. Here is a gentle schedule of our own, built around the idea that a routine needs a fair test.

• Days 1 to 7: begin at the Beginner level, beside a countertop or sturdy armchair, and flip through the manual.
• Days 8 to 30: repeat the sessions you enjoy, and try the next level only when the first feels comfortable.
• Days 31 to 50: notice whether the routine fits your day, and whether you look forward to it.
• Days 51 to 60: make your decision, and if you want a refund, send the request now and not on the last day.

That rhythm gives the program a real chance and gives you a calm exit if it is not right. To see how the three levels are organized, the program’s main page makes a handy companion.

How the seller words its promise

The offer appears in more than one place, and the wording differs a little. The sales page speaks of an unconditional guarantee and a full refund for anyone not fully satisfied. ClickBank’s order screen talks about returning or swapping a product inside 60 days of buying. The seller’s DVD policy describes the return of the discs and the refund of the purchase price less shipping and handling.

All three point to the same 60 days. Where the wording is not identical, the sensible habit is to count from the day you bought and ask the seller or ClickBank early, which keeps you comfortably inside every version of the rule.

A trial works best when the first session is easy to start. With the digital version open on your screen minutes after paying, there is no waiting period at all, so the clock on the 60 days is spent practicing and not waiting for a parcel. That is one more reason the download makes a relaxed first step.

Who to contact

Keep these details together with your receipt.

• The seller: Critical Bench, Inc. (Attn: Neuro-Balance Therapy), based in Clearwater, Florida, at Suite 203, 15373 Roosevelt Blvd, zip 33760.
• Email: [email protected].
• Phone: 1-727-351-3065.
• Help center: criticalbenchhelp.zendesk.com.
• ClickBank order support: clkbank.com, for looking up an order and sending a Refund Request.

A simple timeline to follow

A date in your calendar is the best protection of all.

1. Day of purchase: save the confirmation and receipt, and note the date.
2. First week: try the Beginner sessions and read the manual.
3. Around day 30: ask yourself whether the routine fits your week.
4. Before day 50: if you are unsure, decide, so that a refund request is never close to the deadline.
5. Day 60: the guarantee window ends.

Most important of all, if you want a refund, ask early. A DVD return in particular needs time for the post.

Why the guarantee suits this program

A balance routine is personal. It depends on your home, your habits and how you like to exercise, which is why a trial period fits it so well. Nothing has to be guessed. You can follow the sessions, check the pictures in the manual and judge for yourself how the routine feels. Our cost comparison shows both options side by side, and our advice on reading opinions explains how to judge any program fairly.

Using the trial safely

Make the most of your 60 days by beginning carefully. Ask your physician first, above all after a fall or an operation, or if you live with vertigo, nerve problems in the feet, a replaced hip or knee or weak bones. Practice beside a counter or heavy chair, use a firm seat for floor moves and stop if you feel pain or unwell. A new wobble or a tumble deserves a medical visit, because medicines, blood pressure, eyesight and the inner ear can play a role. Tender skin can bruise under the spiky ball, so skip it on broken skin or numb feet unless your doctor agrees. Our safety page has more.

Good to know: keep your order details safe. Your results will be your own, and the program is no substitute for medical advice.