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Brain Health

The Brain Song Refund Policy: Your 90-Day Way Out, Step by Step

Ninety days, one email and a clear timeline. The guarantee explained as the buyer experiences it, from the day of purchase to the money back in your account.

Written by
HealthCure Guide Editorial Team
Reviewed by
HealthCure Guide Editorial Team
Updated
Reading time
7 min read
The Brain Song refund policy headline on a light panel with a big coral 90 days figure beside a group of screen pictures

The best part of a money-back guarantee is the way it changes the decision. Instead of asking “am I certain this is right for me?”, you get to ask a much easier question: “would I like to find out?”

This page lays out the refund as a buyer would experience it, in order, so that if you ever want to use it, you know exactly what to do.

The Brain Song refund policy in one paragraph

In its footer, the seller backs your purchase with a ninety-day money-back promise, terms applying. The terms then spell out the rule for digital items: ask within ninety days of first buying and a refund is available. The audio is digital, so that is the rule that counts.

QuestionAnswer
How long is the window?90 days
When does it start?On the day of your initial purchase
What can you get back?The $39 you paid
Who handles the request?The seller’s support, or ClickBank order support
How quickly does money return?Typically 5 to 10 business days depending on your bank (refund page)

Why the start date matters

The clock starts at purchase, not at your first listen. That is helpful to know, because it rewards an early start. If you begin listening within a day or two of buying, you use most of the window as real listening time.

A small habit solves the whole question: note the purchase date somewhere you will see it, and set a reminder a couple of weeks before the window closes.

The request, step by step

Step 1. Gather your details. You need your order number, which you got when you bought, and a sentence about why you are asking.

Step 2. Choose a route. Email the seller’s support team at [email protected], or contact ClickBank order support, which stands behind the checkout.

Step 3. Write the request. Give the message the subject “Refund Request”, add the order number and state your reason in a line or two. Short and polite is perfect.

Step 4. Keep a copy. Save the message you sent, and any reply, until the money is back.

Step 5. Wait for the bank. Expect the money to appear 5 to 10 business days depending on your bank, though the exact day is the bank’s call.

A short message you can copy

A request does not need to be formal. A note along these lines will do:

“Subject: Refund Request. Hello, please refund my purchase of The Brain Song. Order number: [your number]. Reason: it is not the right fit for me. Thank you.”

Add your name and the email address you used to buy, and send it. If you prefer ClickBank, give them the same details.

What a reason might look like

The refund page asks for a reason, and it can be simple and honest.

  • “It did not suit my routine.”
  • “I did not enjoy the sound.”
  • “I changed my mind.”

You do not need to defend yourself or write an essay. A single sentence is enough.

What the refund page says about other products

The refund page also contains shorter windows, including one of 60 days, for the seller’s physical goods. Those rules belong to other products. The Brain Song is a digital audio, and for it the number to remember is 90.

Common worries about asking

Even when a refund is a right, asking can feel awkward. A few worries come up often, and each has a calm answer.

“Will they argue with me?” The steps on the seller’s refund page are plain: send an order number and a reason. There is no mention of a long form or an interview.

“Is it too soon to ask?” The window runs from your purchase date, so you can ask at any point inside it.

“What if I cannot find my order number?” Check any notes you saved when you bought. If it still does not turn up, write to support anyway and give the email address you used to buy.

“Does asking mean I did something wrong?” Not at all. Ninety days exists so that you can decide. Using it is the point.

Phone and email: which is better?

The refund page lists a US phone number answered Monday to Friday between 9 and 5 Eastern time, and a support email. Both are valid. Email leaves you with a written record and lets you write at any hour, so many people prefer it. The phone suits people who like talking things through. ClickBank order support is the third route if you would rather deal with the retailer.

After the refund

Once your request is accepted, the money goes back to the original payment method, and your bank decides the exact timing within the 5 to 10 business days quoted. Because you joined the seller’s mailing list when you bought, you may keep receiving messages for a while. The terms say you can unsubscribe at any time, and each message offers a way to do so.

Making the guarantee work for you

A refund policy is most useful when you plan for it.

  1. Start soon. Listen for twelve minutes a day, as the seller suggests, and give the routine a fair run.
  2. Keep notes. One line after each session helps you decide.
  3. Pick a decision date. Choose a day well inside the 90 days.
  4. Keep your order number safe. It is the key to any request.

Our guide on copies and free versions explains why the guarantee only travels with a purchase at the seller’s checkout. If something other than a refund is on your mind, handling order problems lists every contact, and the price sub-page shows the full cost picture.

What the guarantee says about the offer

A seller that offers ninety days is telling you something: it expects people to take their time and decide for themselves. For a $39 audio, the window is generous, and it fits a product built around a daily habit. It also means the real cost of finding out is a few minutes of email at most. If you would like to see all the pieces in one place, the product hub collects them.

Our verdict

The refund policy is a core strength of the offer, and the reason we rate it 9.0/10. It is clear, long and easy to use.

Good to know:

  • The audio is delivered online, and the images on the order page are illustrations.
  • The seller’s terms call the audio entertainment, and results vary from person to person.
  • Anyone with a hearing device or a history of seizures should speak to a doctor before listening.

Common questions

How long do I have to ask for a refund?

Ninety days, counted from your initial purchase. The footer of the seller's page and its terms for digital products both say so.

Where do I send the request?

Write to the seller's mailbox at BrainSongOfficial.com, naming your order number, a reason and the heading Refund Request. ClickBank order support is the other door.

Do I have to return anything?

The audio is digital and the seller's refund steps ask for an order number and a reason, with no mention of sending anything back.

How soon does the money come back?

Expect it to reach you 5 to 10 business days depending on your bank, as the seller's refund page notes.

Do the shorter windows on the refund page apply?

No. The page also lists a 60-day window, but that is for the seller's physical goods. For The Brain Song the number is 90.

Can I phone instead of writing?

The refund page lists a phone line, answered Monday to Friday from 9 to 5 Eastern time. Writing leaves you a record, which many people prefer.